<?php
define('HEADING_VIEW_TICKET','Ticket einsehen');
define('HEADING_VIEW_HISTORY','Geschichte im �berblick (Letzte 5 Eintr�ge)');
define('HEADING_VIEW_FEEDBACK','R�ckkopplung');
define('HEADING_VIEW_FORWARD','nach vorn');
define('TEXT_REFNO','Referenznummer');
define('TEXT_STAFF','Personal');
define('TEXT_PERSONAL','Pers�nliche Notizen');
define('TEXT_PROPERTIES','Ticket-Eigenschaften');
define('TEXT_ID','ID');
define('TEXT_CREATED_ON','erstellt am');
define('TEXT_LAST_UPDATE','Letzte Aktualisierung');
define('TEXT_LAST_REPLIER','Letzte replier');
define('TEXT_TICKET_CLOSED','Ticket Closed');
define('TEXT_TICKET_DETAIL','Ticket Details');
define('TEXT_LOCK','Schloss');
define('TEXT_TO1','zu');
define('TEXT_CC1','CC');
define('TEXT_NOTES1','Hinweise');

define('TEXT_EMAIL_SUB','Ticket zugeordnet');
define('TEXT_EMAIL_FORWARDED_SUB','Ticket weitergeleitet');
define('TEXT_MAIL_BODY','Sie haben ein Ticket mit Referenznummer zugeordnet ');
define('TEXT_MAIL_BY',' durch ');
define('TEXT_MAIL_START','liebe');
define('TEXT_MAIL_THANK','Thank You,');
define('TEXT_SMS1','Sie haben ein Ticket mit Referenznummer zugeordnet ');

define('TEXT_ESCALATED_BODY','Ein Ticket mit den folgenden Aktenzeichen wurde eskaliert.&nbsp;&nbsp;Referenznummer :');
define('TEXT_ESCALATION_SUB','Ticket eskaliert');

define('TEXT_COMPANY','Firma');
define('TEXT_CITY','City');
define('TEXT_EMAIL','E-Mail');
define('TEXT_ACTION','Aktion');
define('TEXT_USER_NAME','Benutzer Name');
define('TEXT_TITLE','Titel');
define('TEXT_POST_DATE','Post Datum');
define('TEXT_STATUS','Status');
define('TEXT_LOCK_STATUS','Lock Status');
define('TEXT_DEPARTMENT','Abteilung');
define('TEXT_REF_NO','Referenznummer');
define('TEXT_PRIORITY','priorisierte');
define('TEXT_PRIORITY_YES','ja');
define('TEXT_PRIORITY_NO','nicht');
define('TEXT_IP','IP');
define('TEXT_ADD_NOTE','Klicken Sie hier, um Notiz hinzuf�gen');
define('TEXT_ATTACHMENTS','Anh�nge');

define('TEXT_MAIN_REPLY','ANTWORT');
define('TEXT_REPLY','Antwort');
define('TEXT_QUOTE_REPLY','Zitat &amp; Antwort');
define('TEXT_COMMENT','Comment');

define('BUTTON_TEXT_SEARCH','Suche');
define('BUTTON_TEXT_UPDATE','Aktualisierung');
define('BUTTON_TEXT_FORWARD','nach vorn');
define('MESSAGE_LICENCE_EXPIRE','Ihre Lizenz l�uft ab in ');
define('MESSAGE_LICENSE_DAYS',' Tag');
define('MESSAGE_TICKET_REPLIED','<b>Ein Ticket geantwortet</b>');

define('TEXT_MAIN_DELETE','l�schen');
define('TEXT_MAIN_DELETE1','l�schen');
define('TEXT_MAIN_BACK','zur�ck');
define('TEXT_MAIN_NEXT','n�chste');
define('TEXT_MAIN_PREVIOUS','Vorherige');

define('TEXT_LAU','<font class="linktext" style="font-size:11px"> [LA:User]</font>');
define('TEXT_LAS','<font class="linktext" style="font-size:11px"> [LA:Staff]</font>');
define('TEXT_LA','<font class="linktext" style="font-size:11px"> [ New ]</font>');
define('TEXT_DEPT1',' <font class="linktext" style="font-size:11px">[ Dept:');
define('TEXT_DEPT2',' ]</font>');
define('TEXT_REPLY_NEXT','Reply Und Weiter');
define('TEXT_CLOSED_BODY','A ticket with the following reference number has been closed.&nbsp;&nbsp;Reference No :');
define('TEXT_CLOSED_SUB','Ticket closed. Reference No :');
define('TEXT_RATE_URL_MSG1','Please click');
define('TEXT_RATE_URL_MSG2','HERE');
define('TEXT_RATE_URL_MSG3','to rate this staff.');
define('MESSAGE_HOLD_SUCCESS','Reply Kept On Hold ');
define('TXT_PRIORITY','Priorität');
define('MESSAGE_ERROR_FEEDBACK','No Feedback Available');
define('MESSAGE_LOCK_OWNER_TICKET_UPDATE_ERROR','Please change the owner or lock status');
define('TEXT_FORWARDED_BODY','A ticket with the following reference number has been moved to your department. Please check the same.&nbsp;&nbsp;Reference No :');
define('TEXT_FORWARDED_SUB','Ticket Moved');

define('TEXT_FORWARDED_DEPT_BODY','A ticket with the following reference number has been moved from your department.&nbsp;&nbsp;Reference No :');
define('TEXT_FORWARDED_DEPT_SUB','Ticket Moved From Your Department');
?>