<?php
define('HEADING_ADVANCED_RESULT','Advanced Search');
define('TITLE_VIEW_TICKET','View Ticket');
define('TEXT_COMPANY','Company');
define('TEXT_CITY','City');
define('TEXT_EMAIL','Email');
define('TEXT_ACTION','Action');
define('TEXT_USER_NAME','User Name');
define('TEXT_TITLE','Title');
define('TEXT_POST_DATE','Post Date');
define('TEXT_STATUS','Status');
define('TEXT_LOCK_STATUS','Lock Status');
define('TEXT_DEPARTMENT','Department');
define('TEXT_REF_NO','Ref No');
define('TEXT_PRIORITY','Prioritized');
define('TEXT_PRIORITY_YES','Yes');
define('TEXT_PRIORITY_NO','No');
define('BUTTON_TEXT_SEARCH','Search');
define('MESSAGE_JS_SELECT_ONE','Please select atleast one ticket to be deleted.');
define('MESSAGE_JS_SELECT_ONE_1','Please select atleast one ticket to be update.');
define('MESSAGE_JS_DELETE_TEXT_1','Are you sure you want to continue with update.');

//added by roshith on 24-11-06
define('MESSAGE_UPDATE_SUCCESS',' ticket/s updated successfully.');
define('MESSAGE_RECORD_CANNOT_UPDATE',' of the selected ticket/s cannot be updated!.');
define('MESSAGE_RECORD_MOVED_SUCCESSFULLY',' ticket/s moved successfully.');
define('MESSAGE_RECORD_CANNOT_MOVED',' of the selected ticket/s cannot be moved!.');

define('TEXT_DELTE_TICKETS','<font style=\'text-decoration: underline;\'>Delete Tickets</font>');
define('TEXT_MARKS_AS_SPAM_TICKETS','<font style=\'text-decoration: underline;\'>Mark as spam</font>');
define('TEXT_CHANGESTATUS_TICKETS','Change status to');
define('TEXT_DELTE_TICKETSGO','<font style=\'text-decoration: underline;\'>GO</font>');
define('TEXT_LABEL_TICKETSGO','<font style=\'text-decoration: underline;\'>GO</font>');
define('TEXT_CHANGELABEL_TICKETS','Move to label');
define('TEXT_ACTION_TICKETS','Action');

define('TEXT_ESCALATED_BODY','A ticket with the following reference number has been escalated.&nbsp;&nbsp;Reference No :');
define('TEXT_ESCALATION_SUB','Ticket Escalated');
define('TEXT_MAIL_START','Dear');
define('TEXT_MAIL_BY',' by ');

define('TEXT_LAU','<font class="linktext" style="font-size:11px"> [LA:User]</font>');
define('TEXT_LAS','<font class="linktext" style="font-size:11px"> [LA:Staff]</font>');
define('TEXT_LA','<font class="linktext" style="font-size:11px"> [ New ]</font>');
define('TEXT_DEPT1',' <font class="linktext" style="font-size:11px">[ Dept:');
define('TEXT_DEPT2',' ]</font>');

define('TEXT_CLOSED_BODY','A ticket with the following reference number has been closed.&nbsp;&nbsp;Reference No :');
define('TEXT_CLOSED_SUB','Ticket closed. Reference No :');
define('TEXT_RATE_URL_MSG1','Please click');
define('TEXT_RATE_URL_MSG2','HERE');
define('TEXT_RATE_URL_MSG3','to rate this staff.');
define('TEXT_MAIL_THANK','Thank You,');

define('TEXT_FOLLOW','Follow Ticket');
?>