<?php
define('HEADING_VIEW_TICKET','Ticket einsehen');
define('HEADING_VIEW_HISTORY','Geschichte im Überblick (Letzte 5 Einträge)');
define('HEADING_VIEW_DEPARTMENT','Department Change Overview');
define('CURRENT_DEPARTMENT','Current Department'); 
define('PREVIOUS_DEPARTMENT','Previous Department');
define('HEADING_DEPARTMENT_MODIFY','Modified By');
define('HEADING_VIEW_FEEDBACK','Rückkopplung');
define('TEXT_REFNO','Referenznummer');
define('TEXT_STAFF','Personal');
define('TEXT_PERSONAL','Persönliche Notizen');
define('TEXT_PROPERTIES','Ticket-Eigenschaften');
define('TEXT_ID','Identifikation');
define('TEXT_CREATED_ON','erstellt am');
define('TEXT_LAST_UPDATE','Letzte Aktualisierung');
define('TEXT_LAST_REPLIER','Letzte replier');
define('TEXT_TICKET_CLOSED','Ticket Closed');
define('TEXT_TICKET_DETAIL','Ticket Details');
define('TEXT_LOCK','Schloss');

define('TEXT_EMAIL_SUB','Ticket Assigned');
define('TEXT_MAIL_BODY','Sie haben ein Ticket mit Referenznummer zugeordnet ');
define('TEXT_MAIL_BY',' durch ');
define('TEXT_MAIL_START','liebe');
define('TEXT_MAIL_THANK','Danke,');
define('TEXT_SMS1','Sie haben ein Ticket mit Referenznummer zugeordnet');

define('TEXT_ESCALATED_BODY','Ein Ticket mit den folgenden Aktenzeichen wurde eskaliert.&nbsp;&nbsp;Referenz-Nr:');
define('TEXT_ESCALATION_SUB','Ticket eskaliert');

define('TEXT_COMPANY','Firma');
define('TEXT_CITY','City');
define('TEXT_EMAIL','E-Mail');
define('TEXT_ACTION','Aktion');
define('TEXT_USER_NAME','Benutzername');
define('TEXT_TITLE','Titel');
define('TEXT_POST_DATE','Post Datum');
define('TEXT_STATUS','Status');
define('TEXT_LOCK_STATUS','Schloss Status');
define('TEXT_DEPARTMENT','Abteilung');
define('TEXT_REF_NO','Ref Nr');
define('TEXT_PRIORITY','priorisierte');
define('TEXT_PRIORITY_YES','ja');
define('TEXT_PRIORITY_NO','nicht');
define('TEXT_IP','IP');
define('TEXT_ADD_NOTE','Klicken Sie hier, um Notiz hinzufügen');

define('TEXT_MAIN_REPLY','ANTWORT>>');
define('TEXT_REPLY','Antwort');
define('TEXT_QUOTE_REPLY','Zitat &amp; Antwort');
define('TEXT_COMMENT','Kommentar');
define('TEXT_ATTACHMENTS','Attachments');

define('BUTTON_TEXT_SEARCH','Suche');
define('BUTTON_TEXT_UPDATE','Aktualisierung');
define('MESSAGE_LICENCE_EXPIRE','Ihre Lizenz läuft ab in');
define('MESSAGE_LICENSE_DAYS','Tag');
define('TEXT_MAIN_DELETE','löschen ');
define('TEXT_MAIN_DELETE1','löschen');

define('TEXT_MAIN_BACK','zurück');
define('TEXT_MAIN_NEXT','nächste');
define('TEXT_MAIN_PREVIOUS','Vorherige');


define('TEXT_LAU','<font class="linktext" style="font-size:11px"> [LA:User]</font>');
define('TEXT_LAS','<font class="linktext" style="font-size:11px"> [LA:Staff]</font>');
define('TEXT_LA','<font class="linktext" style="font-size:11px"> [ New ]</font>');
define('TEXT_DEPT1',' <font class="linktext" style="font-size:11px">[ Dept:');
define('TEXT_DEPT2',' ]</font>');

define('MESSAGE_TICKET_REPLIED','<b>Ein Ticket geantwortet</b>');


define('TEXT_REPLY_NEXT','Reply Und Weiter');

define('TEXT_CLOSED_BODY','Ein Ticket mit dem folgenden Aktenzeichen wurde geschlossen. Referenznummer :');
define('TEXT_CLOSED_SUB','Ticket geschlossen. Referenznummer :');
define('TEXT_RATE_URL_MSG1','Bitte klicken');
define('TEXT_RATE_URL_MSG2','HIER');
define('TEXT_RATE_URL_MSG3','diese Mitarbeiter bewerten.');
define('TEXT_MAIL_THANK','Danke,');

define('TXT_PRIORITY','Priorität');

define('MESSAGE_ERROR_FEEDBACK','No Feedback Available');

/*
 * Forwarded message
 */
define('TEXT_FORWARDED_BODY','A ticket with the following reference number has been moved to your department. Please check the same.&nbsp;&nbsp;Reference No :');
define('TEXT_FORWARDED_SUB','Ticket Moved');

define('TEXT_FORWARDED_DEPT_BODY','A ticket with the following reference number has been moved from your department.&nbsp;&nbsp;Reference No :');
define('TEXT_FORWARDED_DEPT_SUB','Ticket Moved From Your Department');
?>