<?php
define('HEADING_REPORTS','Reports');
define('TEXT_REPORTS_STAFF_SUMMARY','Reports-Staff Summary');
define('BUTTON_TEXT_RUN_REPORT','Run Report');
define('TEXT_SELECT_ALL','--All--');
define('TEXT_STAFF','Staff');
define('TEXT_REPLIES','Replies');
define('TEXT_COMMENTS','Comments');
define('TEXT_PNNOTES','Personal Notes');
define('TEXT_AVGREPTIME','Avg Reply Time(in minutes)');
define('TEXT_LBL1','Staff Summary report FROM');
define('TEXT_LBL2','TO');
define('TXT_SELECT_STAFF','Select Staff');
define('TXT_SELECT_DATE_RANGE','Select Date Range');

define('TXT_AVG_INITIAL_RESPONSE_TIME','Avg. Initial Response Time');
define('TXT_AVG_INITIAL_RESPONSE_PER_TICKET','Avg. Responses Per Ticket');
?>