<?php
define('HEADING_VIEW_TICKET','View Ticket');
define('HEADING_VIEW_HISTORY','History Overview');
define('HEADING_VIEW_DEPARTMENT','Department Change Overview');

define('HEADING_VIEW_FEEDBACK','Feedback');
define('TEXT_REFNO','Reference No');
define('TEXT_STAFF','Staff');
define('TEXT_PERSONAL','Personal Notes');
define('TEXT_PROPERTIES','Ticket Properties');
define('TEXT_ID','ID');
define('TEXT_CREATED_ON','Created On');
define('TEXT_LAST_UPDATE','Last update');
define('TEXT_LAST_REPLIER','Last replier');
define('TEXT_TICKET_CLOSED','Ticket Closed');
define('TEXT_TICKET_DETAIL','Ticket Details');
define('TEXT_LOCK','Lock');

define('TEXT_EMAIL_SUB','Ticket Assigned');
define('TEXT_MAIL_BODY','You have been assigned a ticket with reference number ');
define('TEXT_MAIL_START','Dear');
define('TEXT_MAIL_THANK','Thank You');

define('TEXT_ESCALATED_BODY','A ticket with the following reference number has been escalated.&nbsp;&nbsp;Reference No :');
define('TEXT_ESCALATION_SUB','Ticket Escalated');

define('TEXT_COMPANY','Company');
define('TEXT_CITY','City');
define('TEXT_EMAIL','Email');
define('TEXT_ACTION','Action');
define('TEXT_USER_NAME','User Name');
define('TEXT_TITLE','Title');
define('TEXT_POST_DATE','Post Date');
define('TEXT_STATUS','Status');
define('TEXT_LOCK_STATUS','Lock Status');
define('TEXT_DEPARTMENT','Department');
define('TEXT_REF_NO','Ref No');
define('TEXT_PRIORITY','Prioritized');
define('TEXT_PRIORITY_YES','Yes');
define('TEXT_PRIORITY_NO','No');
define('TEXT_IP','IP');
define('TEXT_ADD_NOTE','Click here to add  note');

define('TEXT_MAIN_REPLY','REPLY >>');
define('TEXT_REPLY','Reply');
define('TEXT_QUOTE_REPLY','Quote &amp; Reply');
define('TEXT_COMMENT','Comment');
define('TEXT_ATTACHMENTS','Attachments');

define('BUTTON_TEXT_SEARCH','Search');
define('BUTTON_TEXT_UPDATE','Update');
define('MESSAGE_LICENCE_EXPIRE','Your licence will expire in ');
define('MESSAGE_LICENSE_DAYS',' days');
define('TEXT_START_PURGE','Starting purging of ticketssss...');
define('TEXT_NEED_WRITE','folder needs WRITE permission for this operation.');
define('TEXT_NEED_READ','folder needs READ permission for this operation.');
define('TEXT_NEED_EXECUTE','folder needs EXECUTE permission for this operation.');
define('TEXT_PURGE_TICKET','Purging ticket');
define('TEXT_PURGE_COMPLETE','Purging process complete!');
?>