<?php
define('HEADING_TICKETS','Tickets');
define('HEADING_OPEN_TICKETS','Open Tickets');
define('HEADING_CLOSED_TICKETS','Closed Tickets');
define('HEADING_ESCALATED_TICKETS','Escalated Tickets');
define('HEADING_ALL_TICKETS','All Tickets');
define('HEADING_FOLLOW_TICKETS','Followed Tickets');
define('HEADING_HOLD_TICKETS','Hold Tickets');
define('HEADING_TICKET_SEARCH','Advanced Search');
define('TEXT_MATCHES','matches');
define('TEXT_OWNER','Owner');
define('TEXT_USER','User');
define('TEXT_TICKETNO','TicketNo');
define('TEXT_QUESTION','Question');
define('TEXT_DATE_RANGE','Date Range');
define('TEXT_SELECT_COMPANY','Select Company');
define('TEXT_FROM','From');
define('TEXT_TO','To');
define('TEXT_CONTAINS','contains');
define('TEXT_COMPANY','Company');
define('TEXT_CITY','City');
define('TEXT_EMAIL','Email');
define('TEXT_FOLLOW','Follow Ticket');
define('TEXT_DEPARTMENT_FILTER','Department filter');
define('BUTTON_TEXT_SEARCH','Search');
define('MESSAGE_LICENCE_EXPIRE','Your licence will expire in ');
define('MESSAGE_LICENSE_DAYS',' days');
define('MESSAGE_JS_SELECT_ONE','Please select atleast one ticket to be deleted.');
define('MESSAGE_JS_MARKSPAM_ONE','Please select atleast one ticket for mark as spam.');
define('MESSAGE_JS_MARKSPAM_ONE_1','Please select atleast one ticket for mark as not spam.');

define('MESSAGE_JS_SELECT_ONE_1','Please select atleast one ticket.');
define('MESSAGE_JS_DELETE_TEXT_1','Are you sure you want to continue with update.');
define('MESSAGE_JS_MARKASSPAM_TEXT_1','Are you sure you want to mark the selected ticket as spam.');
define('MESSAGE_JS_MARKASSPAM_TEXT_2','Are you sure you want to continue with Mark as not spam.');
define('TEXT_LAU','<font class="linktext" style="font-size:11px"> [LA:User]</font>');
define('TEXT_LAS','<font class="linktext" style="font-size:11px"> [LA:Staff]</font>');
define('TEXT_LA','<font class="linktext" style="font-size:11px"> [ New ]</font>');
define('TEXT_DELTE_TICKETS','<font style=\'text-decoration: underline;\'>Delete Tickets</font>');
define('TEXT_MARKS_AS_SPAM_TICKETS','<font style=\'text-decoration: underline;\'>Mark as spam</font>');
define('TEXT_MARKS_AS_NOTSPAM_TICKETS','<font style=\'text-decoration: underline;\'>Mark as nospam</font>');
define('TEXT_CHANGESTATUS_TICKETS','Change status to');
define('TEXT_DELTE_TICKETSGO','<font style=\'text-decoration: underline;\'>GO</font>');
define('TEXT_ACTION_TICKETS','Action');
define('TEXT_CHANGELABEL_TICKETS','Move to label');
define('TEXT_LABEL_TICKETSGO','<font style=\'text-decoration: underline;\'>GO</font>');

define('TEXT_DEPT1',' <font class="linktext" style="font-size:11px">[ Dept:');
define('TEXT_DEPT2',' ]</font>');
define('TEXT_ESCALATED_BODY','A ticket with the following reference number has been escalated.&nbsp;&nbsp;Reference No :');
define('TEXT_ESCALATION_SUB','Ticket Escalated');
define('TEXT_MAIL_START','Dear');
define('TEXT_MAIL_BY',' by ');

define('MESSAGE_RECORD_UPDATED_SUCCESSFULLY',' ticket/s updated successfully.');
define('MESSAGE_RECORD_CANNOT_UPDATE',' of the selected ticket/s cannot be updated!.');
define('MESSAGE_RECORD_MOVED_SUCCESSFULLY',' ticket/s moved successfully.');
define('MESSAGE_RECORD_CANNOT_MOVED',' of the selected ticket/s cannot be moved!.');
define('MESSAGE_TICKET_REPLIED',' One ticket replied.');

define('TEXT_CLOSED_BODY','A ticket with the following reference number has been closed.&nbsp;&nbsp;Reference No :');
define('TEXT_CLOSED_SUB','Ticket closed. Reference No :');
define('TEXT_RATE_URL_MSG1','Please click');
define('TEXT_RATE_URL_MSG2','HERE');
define('TEXT_RATE_URL_MSG3','to rate this staff.');
define('TEXT_MAIL_THANK','Thank You,');
?>